Simulated workplaceCAQA Riverbend Animal Care is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ACMCAQA RiverbendSimulated workplace
Simulated workplace
Communications

Notice board

What the business is telling its staff this month.

Safety

Parvovirus outbreak controls in admission and observation blocks

A confirmed case of parvovirus is in isolation. Until further notice the admission and observation blocks are under enhanced cleaning, intakes are suspended into those blocks and every worker must use the foot baths and change gloves between zones. Volunteers are not to enter the amber or red zones. Report any dog with vomiting or diarrhoea to the Senior Veterinarian immediately.

9 September 2026

Safety

Sharps disposal toolbox talk, Shepparton clinic

Following a near miss on 5 September, all clinic staff will attend a ten-minute toolbox talk on sharps handling and disposal at 7:45 am on 15 September in the treatment room. A second sharps container is now fitted at the surgery prep bench. Anyone rostered off must see Aisha for an individual briefing.

10 September 2026

Event

Adoption open day, Saturday 3 October

The spring adoption open day runs from 10:00 am to 3:00 pm at the Bendigo region shelter. Behaviour staff will run meet and greet sessions, the salon will offer nail clips by donation and the council registration desk will be on site. Volunteers who want to help must complete the event briefing on 30 September.

8 September 2026

Compliance

Monthly welfare and safety review

The September welfare and safety review is on 24 September at 2:00 pm in the head office meeting room. Department leads must submit incident summaries, animal outcome figures and any overdue corrective actions by 21 September. The Duke bite investigation will be presented for review.

7 September 2026

Operations

Extreme heat preparations for the boarding centre

With warmer weather approaching, the Echuca region centre has installed additional shade cloth over the exercise yards and tested the cooling fans. From 1 October, kennel staff will check water and shade hourly on days forecast above 35 degrees, in line with the Emergency and Animal Evacuation Plan. Cooling mats are stored in the salon cupboard.

10 September 2026