Simulated workplace
Controlled documents
Document library
Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.
| Code | Document | Type | Owner | Version | Next review |
|---|---|---|---|---|---|
| RIV-POL-001 | Animal Welfare Policy This policy sets out Riverbend's commitment to the welfare of every animal in its care and the standards all workers and | Policy | Chief Executive Officer | 3.2 | 12 February 2027 |
| RIV-POL-002 | Work Health and Safety Policy This policy states how Riverbend protects the health and safety of workers, volunteers, clients and visitors across its | Policy | Operations Manager | 2.4 | 3 March 2027 |
| RIV-POL-003 | Infection Control and Biosecurity Policy This policy sets the standards for preventing the spread of infectious disease between animals, and between animals and | Policy | Practice Manager and Senior Veterinarian | 2.1 | 20 May 2027 |
| RIV-POL-004 | Client Records and Privacy Policy This policy governs how Riverbend collects, stores, uses and discloses personal information about clients, adopters, own | Policy | Operations Manager | 1.6 | 8 August 2027 |
| RIV-PRO-001 | Animal Intake and Admission Procedure This procedure describes how workers receive, identify, record, health check and house animals arriving at the shelter a | Procedure | Shelter Manager | 4.0 | 15 January 2027 |
| RIV-PRO-002 | Cleaning, Disinfection and Isolation Procedure This procedure sets out the daily cleaning routine for animal housing, the disinfection standards for each zone and the | Procedure | Practice Manager and Senior Veterinarian | 3.3 | 22 April 2027 |
| RIV-PRO-003 | Welfare Assessment and Euthanasia Decision Procedure This procedure describes how welfare assessments are conducted for shelter animals and how a decision to euthanase is ma | Procedure | Practice Manager and Senior Veterinarian | 2.2 | 9 June 2027 |
| RIV-PRO-004 | Safe Animal Handling and Restraint Procedure This procedure sets out how workers approach, handle, move and restrain dogs, cats and small animals to protect the anim | Procedure | Operations Manager | 2.0 | 27 February 2027 |
| RIV-FRM-001 | Incident and Hazard Report Form Workers use this form to report injuries, near misses, hazards, animal escapes and property damage on the day they occur | Form | Operations Manager | 2.3 | 3 March 2027 |
| RIV-FRM-002 | Animal Surrender Form This form records the details, history and legal transfer of ownership when an owner surrenders an animal to the shelter | Form | Shelter Manager | 3.0 | 15 January 2027 |
| RIV-TPL-001 | Behavioural Assessment Report Template Behaviour staff use this template to record a structured behavioural assessment of a shelter animal and recommend an out | Template | Senior Behaviour Trainer | 2.5 | 11 March 2027 |
| RIV-TPL-002 | Toolbox Talk Record Template Supervisors use this template to plan and record short safety talks with their team on a specific hazard, incident or ch | Template | Operations Manager | 1.4 | 3 March 2027 |
| RIV-REG-001 | Controlled Drugs Register This register records every receipt, administration, disposal and balance check of Schedule 8 and Schedule 4 restricted | Register | Practice Manager and Senior Veterinarian | 2.0 | 7 July 2027 |
| RIV-PLN-001 | Emergency and Animal Evacuation Plan This plan sets out how each Riverbend site responds to fire, flood, extreme heat, chemical spill and other emergencies, | Plan | Operations Manager | 3.1 | 30 September 2027 |