Simulated workplaceCAQA Riverbend Animal Care is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ACMCAQA RiverbendSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
MO

Marguerite Okafor

Chief Executive Officer
Executive · she/her

Leads the organisation, chairs the monthly welfare and safety review and has run Riverbend since 2015 after a career in animal welfare policy.

DC

Dr Callum Brennan

Practice Manager and Senior Veterinarian
Veterinary Clinic · he/him

Runs the Shepparton clinic, leads surgery days and supervises the nursing team; he joined Riverbend nine years ago from mixed practice.

TN

Tahlia Nguyen

Shelter Manager
Shelter and Adoptions · she/her

Manages intake, housing, adoptions and foster care at the Bendigo region shelter and has worked in shelters for twelve years, six of them here.

DP

Dev Prasad

Boarding and Grooming Supervisor
Boarding and Grooming · he/him

Supervises the kennels, cattery and salon at the Echuca region centre and has been with Riverbend for seven years, starting as a groomer.

RC

Renee Castellano

Animal Management Coordinator
Animal Management Services · she/her

Coordinates the council animal management contract, the impound facility and the officer roster after four years as an authorised officer.

JW

Jordan Whitlam

Senior Behaviour Trainer
Behaviour and Training · they/them

Leads behavioural assessments, enrichment planning and group classes, and has been designing shelter behaviour programs at Riverbend for five years.

HM

Hamish McLeod

Operations Manager
Business Support · he/him

Owns the WHS system, document control, finance and volunteer program across all three sites, and joined Riverbend three years ago from local government.

AR

Aisha Rahimi

Veterinary Nurse
Veterinary Clinic · she/her

Senior nurse who runs surgical preparation, anaesthesia monitoring and recovery, and mentors student nurses; she has been at the clinic for six years.

BT

Ben Takarangi

Animal Attendant
Shelter and Adoptions · he/him

Handles daily feeding, cleaning, health checks and intake for the dog kennels and has been on the shelter roster for two years.

LF

Lucy Featherstone

Client Services Officer
Veterinary Clinic · she/her

Runs clinic reception, appointment scheduling, admissions paperwork and client accounts, and has been the first voice callers hear for four years.