Animal Management Services
Delivers the contracted animal management service for Wirralong Shire Council, including stray collection, impounding, reclaim processing, seizure support, community education and compliance advice under domestic animal legislation.
What the team is accountable for
- Stray and at-large animal collection
- Impound holding facility procedures
- Reclaim, registration and microchip checks
- Conflict de-escalation with the public
- Community awareness programs
How we know it is working
Who works here
Renee Castellano
Coordinates the council animal management contract, the impound facility and the officer roster after four years as an authorised officer.
Where the work is recorded
Impound and Compliance Log
The animal management log for stray collections, impounds, reclaims and compliance actions under the Wirralong Shire Council contract.
Animal Register
The master record of every animal in Riverbend's care, from intake to outcome, including identification, health, behaviour flags and housing.
WHS Incident and Hazard Register
The register of injuries, bites, near misses, hazards, escapes and property damage across all sites, with investigation and corrective action tracking.