Boarding and Grooming
Runs the boarding kennels, cattery and grooming salon at the Echuca region centre, managing bookings, check-in health checks, feeding and medication plans, enrichment and grooming services for private clients.
What the team is accountable for
- Booking management and client check-in
- Feeding, medication and enrichment schedules
- Kennel and cattery cleaning routines
- Grooming to breed and hygiene standards
- Vaccination and health record checks
How we know it is working
Who works here
Dev Prasad
Supervises the kennels, cattery and salon at the Echuca region centre and has been with Riverbend for seven years, starting as a groomer.
Where the work is recorded
Boarding and Grooming Bookings
Bookings, check-in and check-out records for the kennels, cattery and grooming salon, including vaccination and medication details.
Animal Register
The master record of every animal in Riverbend's care, from intake to outcome, including identification, health, behaviour flags and housing.
WHS Incident and Hazard Register
The register of injuries, bites, near misses, hazards, escapes and property damage across all sites, with investigation and corrective action tracking.