Veterinary Clinic
Delivers general practice veterinary care to private clients and to shelter animals, including consultations, surgery, imaging, pathology, hospitalisation and after-hours emergency triage from the Shepparton clinic.
What the team is accountable for
- Consultations, vaccinations and preventive care
- Surgical and medical nursing
- Anaesthesia monitoring and recovery
- Controlled drug custody and recording
- Client communication and clinical records
How we know it is working
Who works here
Dr Callum Brennan
Runs the Shepparton clinic, leads surgery days and supervises the nursing team; he joined Riverbend nine years ago from mixed practice.
Aisha Rahimi
Senior nurse who runs surgical preparation, anaesthesia monitoring and recovery, and mentors student nurses; she has been at the clinic for six years.
Lucy Featherstone
Runs clinic reception, appointment scheduling, admissions paperwork and client accounts, and has been the first voice callers hear for four years.
Where the work is recorded
Clinic Case Log
The daily consultation, admission and surgery log for the Shepparton clinic, used by reception, nurses and veterinarians.
Animal Register
The master record of every animal in Riverbend's care, from intake to outcome, including identification, health, behaviour flags and housing.
WHS Incident and Hazard Register
The register of injuries, bites, near misses, hazards, escapes and property damage across all sites, with investigation and corrective action tracking.