Simulated workplaceCAQA Riverbend Animal Care is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ACMCAQA RiverbendSimulated workplace
Simulated workplace
Scenario · Shelter and Adoptions

Run the enhanced cleaning routine during a parvovirus outbreak

You are the Kennel Supervisor in the Shelter and Adoptions team.

Intermediate3 to 4 hours7 tasks
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Home/Scenarios/Run the enhanced cleaning routine during a parvovirus outbreak
The situation

What has happened

A dog in the observation block tested positive for parvovirus yesterday and has been moved to the isolation ward at the clinic. The Senior Veterinarian has declared an outbreak covering the admission and observation blocks. Nine dogs remain in those blocks, three of them unvaccinated on arrival. Volunteers are rostered on this morning and two members of the public are expected to collect reclaimed animals. You must lead the team through the enhanced cleaning routine, protect the green zone, keep the isolation protocol intact and make sure every observation is recorded so the veterinarian can track the outbreak.

Your brief. Plan and lead the enhanced cleaning and monitoring response for the affected blocks in line with the Infection Control and Biosecurity Policy and the Cleaning, Disinfection and Isolation Procedure, keep people and unaffected animals safe, and record the outbreak status and observations in the Animal Register.
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Tasks

Deliverables

  • Zone cleaning order and personal protective equipment plan
  • Completed toolbox talk record
  • Animal Register notes for each affected dog
  • WHS hazard entry
  • Same-day report to the Senior Veterinarian

Documents to use

Systems to use

Animal Register

The master record of every animal in Riverbend's care, from intake to outcome, including identification, health, behaviour flags and housing.

WHS Incident and Hazard Register

The register of injuries, bites, near misses, hazards, escapes and property damage across all sites, with investigation and corrective action tracking.

For trainers and assessors

Units of competency

Current on training.gov.au for the Animal Care and Management Training Package as at 10 September 2026.

ACMINF301Comply with infection control policies and procedures in animal care work
ACMGEN202Complete animal care hygiene routines
ACMGEN311Maintain and monitor animal health and wellbeing
ACMWHS301Contribute to workplace health and safety processes

Qualifications

ACM30122Certificate III in Animal Care Services
Assessor notes

What to look for

Evidence guide

Evidence must show the green to amber to red order of work, correct dilution and contact time, dedicated isolation equipment, an accurate toolbox talk record and complete Animal Register entries for every affected animal. Check that the student refused intakes into the amber zone and escalated new symptoms to the veterinarian the same day.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.