Simulated workplaceCAQA Riverbend Animal Care is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
ACMCAQA RiverbendSimulated workplace
Simulated workplace
Department

Shelter and Adoptions

Receives, houses, assesses and rehomes surrendered and stray companion animals in line with the shelter code of practice, and coordinates foster carers and adoption events across the region.

Shelter Manager16 staff
Home/Departments/Shelter and Adoptions
Responsibilities

What the team is accountable for

  • Animal intake and identification checks
  • Daily feeding, cleaning and health monitoring
  • Adoption counselling and matching
  • Foster care coordination
  • Isolation and disease outbreak control
Performance measures

How we know it is working

91%
Live release rate
17 days
Average length of stay
4%
Adoption returns
People

Who works here

TN

Tahlia Nguyen

Shelter Manager

Manages intake, housing, adoptions and foster care at the Bendigo region shelter and has worked in shelters for twelve years, six of them here.

BT

Ben Takarangi

Animal Attendant

Handles daily feeding, cleaning, health checks and intake for the dog kennels and has been on the shelter roster for two years.